Chapman Lee
Game QA Specialist
Hi, I’m Chapman!
A result-oriented Lead QA Engineer with a decade of experience in software development life cycles, specializing in Video Games Quality Assurance. Proven expertise in managing global teams, improving testing efficiency, and launching high-quality products. Adept at fostering collaboration between developers, platforms, and stakeholders.
Career Timeline
Global Lead QA Engineer
(Mixed Reality Specialist)
May 2023 - Feb 2024
Lead QA Engineer
(Mixed Reality Specialist)
Mar 2022 - May 2023
Lead QA Analyst
(Web and Mobile)
Jun 2021 - Mar 2022
QA Tester
(PC, Consoles, Web, Mobile, Mixed Reality)
Aug 2020 - Jun 2021
Front-end Dev
Creative Technologist
QA Tester
(Web, Mobile, IOT and Mixed Reality)
Oct 2013 - Jul 2020
QA Test Lead
(Mixed Reality and Web)
April 2024 - Present
Experience
QA Test Lead for Qualitest at Meta
Currently, I am a QA Test Lead at Meta, representing the Qualitest Group. My focus lies in VR and feature testing, collaborating closely with stakeholders and engineers to identify and meet quality goals and challenges. I excel in project prioritization, fostering clear communication channels with both QA and product teams, and swiftly resolving bugs through effective collaboration with development teams. I consistently review and adopt new testing approaches to match the rapid evolution in the fast-paced VR landscapes. Furthermore, I lead a team, adeptly delegating tasks and offering mentorship, to enhance both the quality of our client's releases and the development of our team.
Improved documentation and training manuals to improve onboarding efficiency by 50%
Manage a team, delegate tasks daily, conduct performance reviews, and mentor junior team members improving team efficiency by 25%.
Identify key quality challenges and goals, develop test plans to enhance feature and product quality, and investigate bugs and issues to prevent and reduce launch blockers, decreasing delayed releases by 75%.
Bytedance / Tiktok : Global Lead QA
Previously the Lead QA at Bytedance/Tiktok for their Pico VR system, helping manage, test, analyse, and problem-solve the issues that arise when games are ported to the Pico VR system and bridge the gap between the developers, platform, and global HQ. As the Lead QA, I help manage and lead the different teams of QAs across the globe and discipline across different projects ranging from functionality testing, content moderation, localization, and more, while delegating workload and helping other QA members to grow and develop their skills and abilities, assessing the risks and requirements of each project.
Improved Build Review team efficiency by 60%, Content Review team and content moderation team efficiency by 12%
Reduce amounts of miss-operating or incorrect testing results of games and apps by 80%
Documented and presented company-wide test plans (in both English and Mandarin Chinese) defined test strategies, resource availability, testing process, and more.
Managed and assisted with game launches and releases including DLC and add-on content as the QA owner of over 50+ apps and games with 10+ triple-A titles
Help Account Managers and Business Developers with bringing in new games and developers into the platform, conducting interviews and post-release analysis to help improve department workflow for the company and user experience for developers.
Notable titles tested:
Mesmerise VR: Lead QA Engineer
Helped provide an innovative and cutting-edge SaaS platform focusing on mixed reality and immersive technology to help and empower companies in creating large-scale gatherings, events, and conferences in VR. As the Lead QA, I have managed and led different teams of QA across projects, delegating workload and helping other QA members to grow and develop their skills and abilities, risks and requirements assessments of each project, highlighting critical issues and possible variables for the team to reduce issues that the project may face.
Provide overall guidance, training, and supervision to the different teams of QA testers.
Conducted mass playtesting with 150+ participants.
Taught and redefined optimal paths for regression, smoke, unit, performance, black box, and white box testing to help improve team workflow and efficiency.
Documented test plans to define test strategies, desired test phases, resource availability, testing process, in-scope and out-of-scope items, and test tools.
Documented and defined test matrix, test execution matrix, and developed acceptance criteria to keep track of defects logged, build releases, burnout time, and assess feedback provided to help improve testing methodologies
Unsolved Studios: Lead QA Analyst
Lead QA at Unsolved Studios, an immersive mobile entertainment company, I have been constantly defining, shaping, and executing the QA process and strategies within the company, while constantly being the link and communicating between the creative team, technical team, and key stakeholders to ensure QA visions are understood and implemented and goals are met. In addition, I participate in a lot of internal concepting and whiteboarding meetings, and creative story-writing meetings to provide insight, suggestions, and ideas for projects and suggested improvements that help our clients and audience. Alongside providing customer service to clients ensuring that issues reported are recognized and logged and providing solutions to users with frequently asked questions.
Monitor all QA activities, test results, and improvements, and ensure that best practices are met across all projects.
Building and maintaining the quality of standards, including using appropriate testing tools and techniques.
Responsible for defining QA strategies, approaches, and execution in development projects.
Provided technical leadership and expertise in QA and testing to the company.
Universally Speaking: QA Tester
At Universally Speaking I am a QA technician with a specialization as a VR Technician. I mainly focused on manual testing of products in production and post-production/reactive testing with test case creations, test plans (testrails), bug finding and documentation (Jira, Mantis, Monday), functionality testing, and more. I have currently worked on over 6 Triple-A titles.
Functionality and Localization Quality Assurance Tester across multiple Triple AAA and multilingual projects across multiple platforms.
Increased company workflow and efficiency by 100% creating workplace guidelines, testing documentation, and staff training.
VR Specialist in Virtual Reality Check Guidelines, Test suites, and Test Cases
Notable titles tested:
Publicis.Sapient:
Front End Developer / QA / Creative Technologist
Front-end web and creative technologist (Hardware and software). I have been involved with multiple front-end, web, mobile app, and XR work. Being involved in a multitude of projects from pre-production to post-production and QA testing (both automation and manual testing) with notable award-winning projects and nominations with NatWest, HSBC, BT, and more. I have worked in a multitude of creative technology projects and prototyping which began with self-study and research in AR, VR, and XR in early 2013 with a focus on VR and XR and its applications in marketing and other industries. Examples include HoloLens apps, working with Drones, Motion sensor Cameras, Hand Tracking, and more.
Rapid prototyping of both virtual and physical devices and concepts.
Help create multi-award-winning projects and campaigns (Clio Awards/ Cannes Lions / The DRUM)
Help lead and manage teams for 30+ people leading scrums, in both agile and waterfall workflows simultaneously across multiple time zones.
Featured on Campaign’s Faces to Watch 2015 / 30 under 30
Cannes Young Lions UK Creative Competition: Cyber Category Runner-up
